Q. What are your payment options?
A. We accept Visa, MasterCard, PayPal, or check. We also offer auto-billing for monthly services to make things easier! Auto-billing charges your credit card on a recurring basis.
Q. What is the turn-around time?
A. This depends on the project, as well as our schedule. The average website usually takes about 2-4 weeks from start to completion. Logos usually take about a week. Flyers take about 2 days. Please feel free to ask us before starting your project and we'll give you our best estimate.
Q. Why should I get a custom logo designed instead of a free one or one I designed myself?
A. There are some services out there that offer free, low-resolution logos that are made from a template. This may seem like a good deal when you're just starting out, especially when you're on a budget, but if you ever want to use your logo for print marketing materials, like business cards, flyers, etc., you're most likely going to end up disappointed. Those low-budget, low resolution logos aren't going to look good when they are printed and you may end up having to spend more time and more money fixing them. Furthermore, do you really want to have the same logo as a competitor? Your branding says everything about you and your business! If you cut corners and don't do things professionally, you're probably going to end up paying for it later. Just get it done right from the beginning and you'll be good to go forever!
Q. What file formats will I receive the completed logo design in?
A. You will receive ai, eps, pdf, png, tif, gif and jpg. These will cover the full range of industry standard formats and you will have files in the proper format and size for both print and web.
Q. Do I own the rights to the design?
A. You acquire full commercial ownership of all accepted designs while we keep ownership of all rejected designs. We retain authorship of all designs, accepted and rejected, and maintain the right to use them in our portfolio and in any promotional medium.
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